Shipping & Returns

Hundreds of previously out-of-stock books are now available from Genealogical.com on a print-on-demand basis, giving you the opportunity to order many terrific genealogy publications that have long been unavailable. If you order a print-on-demand book by itself, you can expect to receive it in about the same amount of time as our books printed via conventional offset lithography and inventoried in our warehouse. If you place an order for a print-on-demand book or books AND a CD or a book that’s shelved in our warehouse, your print-on-demand order will arrive in a separate shipment from the warehoused title(s).

We now have Free Shipping for orders of $50.00 or more. We’ll ship by USPS. If you choose FedEx or UPS, our regular rates will apply.

United States: One item $5.50; each additional item $2.50. Orders totaling $10.00 or less $4.50. When ordering sets: First volume $5.50; each additional volume $2.50.

FedEx or UPS Ground Service (U.S. only): One item $8.50; each additional item $3.50. Orders totaling $10.00 or less $6.00. When ordering sets: First volume $8.50; each additional volume $3.50. Please Note: Publications will be shipped either FedEx or UPS, depending on which method our warehouse deems most effective for your location.

Canadian Customers: Many of our books are available from www.amazon.ca.

International Customers: Most of our books are manufactured overseas, as well as in the U.S. To avoid excessive international shipping charges, we encourage you to purchase our titles from Amazon.co.uk, Amazon.com.au, and other fine European and Australian booksellers.

Return Policy: Books and CDs are not sold on pre-approval. No returns are accepted unless there has been a mis-shipment or the publication is damaged or defective. Books or CDs that are found to be defective or damaged will be replaced at no cost to our customers–call our office at 1-800-296-6687 to report any problems with your order.

Customers will be charged $25.00 for any check returned to us for insufficient funds.