FAQ


Searching Tips 

Quick Find

  • If you know the book you are after, you can search by Title, Author, ISBN, or Item #.  Author Search is by Last Name only.
  • Title Search will search from even a few letters. Since this field needs an exact match, start with only a word or two.
  • ISBN Search will work with the last 5 digits or the full ISBN, no dashes.

Narrow Your Options

If you aren’t looking for a particular book, for best results:

  • Begin your search with a Region or a Subject 
  • Narrow your search by Time Period.
  • If you’re looking for a guide or how-to book, under Time Period choose Current. 

Existing Account Holders

Not finding your account?

We’ve moved to a new platform and that means setting up a new account – again. You’ll still have access to the account you set up on library.genealogical.com, and any eBooks or Subscriptions will still be there along with the record of your purchases. You can access that account at https://library.genealogical.com/user/login

We haven’t found a way to tie the sites together so we have to ask you to create a new account here. We apologize for the inconvenience and we’ll do our best to make it up to you with new tools, new offers, and the flexibility we’ll have from the WooCommerce platform.